Despite my having selected the desired settings for sign-in, sleep, and automatic turn offs, Windows 10 turns off after 2 minutes, requiring me to sign in again. Yes, every TWO minutes. I recently paid over $400 for phone support, which was totally worthless
and for which I was able to receive a payment refund. Still, there is no real HELP available through MS, which I think is a shame and a disgrace. I have selected settings of NEVER for sleep and for end of display; and NEVER for sign-in requirement. Yet,
the problem persists. I have done this many times, and more than once have restarted the computer after performing these actions, just in case a restart was needed. Nothing makes this computer do what I want it to do. (Everything was fine until I set up
a Microsoft account with a password. Since then, I have had to enter a password upon Start each time.) Only recently, within the last week or so, have I been having the problem of having to sign in every two minutes. Now, if I am continuously working at
the computer, it will not turn off and require sign-in; but I'm sure I'm not the only user who types a little, then makes entries into a file or uses the printer, or any number of other things I used to be able to do while the computer sat there waiting for
me. Can ANYONE help me with this? If so, please be VERY SPECIFIC--just assume I know nothing about computers, and you won't be far off. I do think I know that once I have selected a setting, it should remain as selected until I change it. That's what I
need to know: Why is this computer, or OS, or whatever the heck the right term is not responding to my directions? Thank you very much for anyone who can help in very basic terms.