I have a new Canon PIXMA TS5160 printer. I have tried, and failed, to connect it to my Surface 2. I contacted Canon support and have been back and forth with them. They assure me I should be able to connect the printer to my Surface. Here is their last
set of instructions:
"When using Windows RT, you can print easily by simply connecting the TS5160 to the network where the Windows RT is connected.
When connection is complete, the "Canon Inkjet Print Utility" software that allows you to make detailed settings for printing, will be downloaded automatically. There is no need to download the printer driver as it is built
into Windows RT
Notes on Product Setup:
1. Your computer or tablet must be connected to the same access point as the machine.
2. Enable sharing between computers in the network settings of your computer or tablet, then set to a private network.
Notes on Automatic Download of Canon Inkjet Print Utility:
1. You need to sign in to a Microsoft account from your computer or tablet beforehand. Please contact Microsoft if you need assistance on this.
2. When using a computer or tablet equipped with a USB port, you can also connect it to the machine using a USB cable. Connect your computer or tablet to the machine via USB.
- When connection via USB is complete, the printer driver will be automatically detected.
- When the printer driver is detected, "Canon Inkjet Print Utility," software that allows you to make detailed settings for printing, will be downloaded automatically.
- Network connection is required to use web services."
Below are the messages I am getting when trying to connect it and open app. (Scroll right to end for both screenshots). The printer connects easily to other devices in the house. It appears that it can't connect to my Surface,
yet Canon support keeps telling me it can. Any suggestions? Should I be able to connect it or is it not supported? Thank you!
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