Hi,
Model: HP Pavilion dv6 6b76sx
Serial 2CE14709RD
The Finger Scanner was working well when I had windows 7 Home.
After the upgrade to Windows 10 Home, Finger Scanner is not working at all.
I tried the drivers from " HP Drivers website" after providing my serial number, but still no luck.
Tried hello, did not work,
tried HP Pass, did not work, but the light near to the scanner was blinking, but system was not able to pick up my biometric. tried for hours.
tried many ways which was available online.
tried installing Microsoft . net framework latest, did not work
tried going to Device Manager, and updating the driver, it showed the driver is up to date
tried uninstalling and re installing from Device Manager still no luck.
the biometric was of great help to me.