I tried to find the log that went with the crash and I think this is it, but it is always crashing. If this isn't it, I'm pretty good at understanding where things are if you tell me. I just want to get down the to the bottom of what the problem is. I can say one thing, I have a 64 bit system, but programs are running in 32. Was this an install problem? Any help would be appreciated. And this keeps happening and I didn't know if it was from the fall issue... see, I've done a lot of reading, but I don't know what goes with what. so I'm trying to understand. Any and all help would be appreciated.
And sorry if this makes any of you coders laugh.... I'm obviously new at this.
Log Name: System
Source: Microsoft-Windows-WindowsUpdateClient
Date: 2/24/2018 12:49:57 PM
Event ID: 43
Task Category: Windows Update Agent
Level: Information
Keywords: Started,Installation
User: SYSTEM
Computer: Jen
Description:
Installation Started: Windows has started installing the following update: Definition Update for Windows Defender Antivirus - KB2267602 (Definition 1.261.1596.0)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WindowsUpdateClient" Guid="{945A8954-C147-4ACD-923F-40C45405A658}" />
<EventID>43</EventID>
<Version>1</Version>
<Level>4</Level>
<Task>1</Task>
<Opcode>13</Opcode>
<Keywords>0x8000000000002008</Keywords>
<TimeCreated SystemTime="2018-02-24T18:49:57.847160300Z" />
<EventRecordID>14145</EventRecordID>
<Correlation />
<Execution ProcessID="3340" ThreadID="6244" />
<Channel>System</Channel>
<Computer>Jen</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="updateTitle">Definition Update for Windows Defender Antivirus - KB2267602 (Definition 1.261.1596.0)</Data>
<Data Name="updateGuid">{D5DB9AF2-46A0-48A0-BFBF-3FC806C297CA}</Data>
<Data Name="updateRevisionNumber">200</Data>
</EventData>
</Event>
Log :
mmc.exe |
10.0.16299.248 |
06312878 |
KERNELBASE.dll |
10.0.16299.248 |
4414ec23 |
00000000 |
0000000000014008 |
7a8 |
01d3ad9fbf0b578a |
C:\WINDOWS\system32\mmc.exe |
C:\WINDOWS\System32\KERNELBASE.dll |
540af9a2-d205-4e60-9cc9-5ba299ee32fd Log Name: SystemSource: Microsoft-Windows-WER-SystemErrorReporting Date: 2/24/2018 12:49:14 PM Event ID: 1001 Task Category: None Level: Error Keywords: Classic User: N/A Computer: MY NAME Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff802df01b7d4, 0xffff9d8371d48778, 0xffff9d8371d47fc0). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: ea36f8ea-b099-48de-a0a4-9b906b56c3b8. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" /> <EventID Qualifiers="16384">1001</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2018-02-24T18:49:14.700427900Z" /> <EventRecordID>14142</EventRecordID> <Correlation /> <Execution ProcessID="0" ThreadID="0" /> <Channel>System</Channel> <Computer>Jen</Computer> <Security /> </System> <EventData> <Data Name="param1">0x0000007e (0xffffffffc0000005, 0xfffff802df01b7d4, 0xffff9d8371d48778, 0xffff9d8371d47fc0)</Data> <Data Name="param2">C:\WINDOWS\MEMORY.DMP</Data> <Data Name="param3">ea36f8ea-b099-48de-a0a4-9b906b56c3b8</Data> </EventData> </Event> |