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Keyboard input stuck at English US on my wife's account

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Hello

I live in the UK. I just got Windows 10 on my new PC last week - up to now everything seems to be fine. I set up an account for my wife and gave her her own settings for look and feel, eg a much bigger display than I like, colour and so on. Today, however, her account seem to be displaying US English input characteristics, most annoyingly by having an " (inverted comma) when she tries to input a @ (ampersand). Given the number of email this is annoying. She got around it by finding an @ and copying it in until she discovered via the MS Community that Shift 2 inputs a @ (which I believe is a US keyboard). The settings all seem okay (identical to the ones for myself) but whereas my sign in behaves itself and inputs as the keyboard I just can't get the other account to behave similarly. This has happened since I downloaded MS Office 2016 today - is this a coincidence? I was VERY careful to select the UK version. Any help appreciated before I lose the will to live and simply delete her account and we can revert to sharing the same account. Thanks


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