I am presently running Windows 10 Home Version 1607, Build 14393.13581607, Build 14393.1358. Microsoft has sent the update to my computer but it will not do a clean install. I have made three attempts and all results
have failed at 75% (Black screen, no hard drive action), do a hard reboot and try again. It next fails at 87% (Blue screen, dots stop rotating, hard drive stops), again do a hard reboot. Following message appears on screen- Restoring to a previous version
of Windows. After several minutes, Windows starts and runs fine but it still in Version 1607.
After several hours, I will get a reminder to install the upgrade.
Question #1- Any suggestions for correcting this issue.
Question #2- How can I get the Microsoft download off of the computer since it is obviously corrupt?
I have already had a clean install on another computer.