I just got a call from someone with an Indian accent, claiming he was Microsoft. He was telling me that I have "malicious infectious software" in my computer (Although there are actually 4 computers and I'm in my family restaurant when this call came up). He was also telling me that he needed to tell me a step-by-step procedure on how to remove them. I am suspicious about that call. First off, I have an antivirus program (McAfee) and a utility program (Glary Utilities 5) in my computers and they are on automatic scheduling. Also, I never asked Microsoft about any issues. The call just came up randomly. My only guess on how he "knew" I had any issues in my computer was that I did allow my computer to send reports to Microsoft, but I don't think that warrants Microsoft to just alarm me all of a sudden about any threats. I'm pretty sure those reports are for the programmers to have data on how to improve and update their programs. And finally, aren't they intruding me if they're calling a family business?
Anyway, at that point, I was getting really suspicious so I hung up. Then, he called back telling me why did I hang up on him. I HAVE to follow his "directions." Just, what??? What is going on? Who is he? And is he really Microsoft?