Hi TEam,
I need your help as I am unable to send or receive any email and the below message is shown to me
Error is [0x80004005-0x00000b22-0x00000501].
Your message did not reach some or all of the intended recipients.
Subject: Event planning
Sent: 9/8/2018 12:55 PM
The following recipient(s) cannot be reached:
*** Email address is removed for privacy ***' on 9/8/2018 12:55 PM
This message could not be sent. The client operation failed. Try sending the message again later, or contact your network administrator.
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Diagnostic information for administrators:
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Error is [0x80004005-0x00000b22-0x00000501].
Exchange response headers:
request-id: 3d75d3d0-3117-43f3-9da9-60f835476bf4
X-ServerApplication: Exchange/15.20.1122.008
X-FEServer: PR0P264CA0011
X-BEServer: BLUPR16MB0387
X-CalculatedBETarget: BLUPR16MB0387.namprd16.prod.outlook.com
X-RequestId: {91FB3C61-21E0-467C-9F76-8D9D4B714BFA}:24
X-ClientInfo: {5D5A2D4E-E797-403F-8D66-39C734506068}:127120033
X-ElapsedTime: 611
X-BackEndHttpStatus: 200
X-ResponseCode: 0
X-DiagInfo: BLUPR16MB0387
X-RequestType: Execute
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ROPs Summary:
0: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
1: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
2: ropFlushRecipients (14) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
3: ropSetProps (10) Processed(1) Completed(0)
ROP result: 0
Response codes: 0
4: ropTransportSend (74) Processed(1) Completed(0)
ROP result: 0
Response codes: 2850
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Response Exceptions:
ROP Index: 4
ROP Associated: ropTransportSend (74)
Microsoft.Exchange.Data.Storage.OutboundSpamException: WASCL UserAction verdict is not None. Actual verdict is HipSend, ShowTierUpgrade.
at Microsoft.Exchange.Data.Storage.WasclHelper.PerformAntiSpamCheck(IStoreSession session, ICoreItem coreItem, Func`1 activityScopeGetter)
at Microsoft.Exchange.Data.Storage.Adapters.ObjectEventHandlers.WasclEventsHandler.Handle(BeforeItemSendEvent beforeItemSendEvent)
at Microsoft.Exchange.Data.Storage.Performance.MailboxOperationPerformanceTracker.ExecuteWithLatencyTracking(ActivityOperationType operation, Action action, String instance)
at Microsoft.Exchange.Data.StoreObjects.Extensibility.InlineEvent.EventDispatcher.<>c__DisplayClass5_0`1.<DispatchWithAccessLogger>b__0()
at Microsoft.Exchange.Data.Storage.Performance.MailboxOperationPerformanceTracker.ExecuteWithLatencyTracking(ActivityOperationType operation, Action action, String instance)
at Microsoft.Exchange.Data.StoreObjects.Extensibility.InlineEvent.EventDispatcher.DispatchWithAccessLogger[TEvent](TEvent eventData, IAccessLogger accessLogger)
at Microsoft.Exchange.Data.StoreObjects.Extensibility.InlineEvent.EventDispatcher.Dispatch[TEvent](TEvent eventData)
at Microsoft.Exchange.Data.Storage.CoreItem.<PreprocessItem>b__98_0()
at Microsoft.Exchange.Data.Storage.Performance.MailboxOperationPerformanceTracker.ExecuteWithLatencyTracking(ActivityOperationType operation, Action action, String instance)
at Microsoft.Exchange.Data.Storage.CoreItem.TransportSend(PropertyDefinition[]& properties, Object[]& values)
at Microsoft.Exchange.RpcClientAccess.Handler.Message.TransportSend()
at Microsoft.Exchange.RpcClientAccess.Handler.RopHandler.<>c__DisplayClass154_0.<TransportSend>b__0()
at Microsoft.Exchange.RpcClientAccess.Handler.ExceptionTranslator.TryExecuteCatchAndTranslateExceptions[TResult](Func`1 protectedCode, Func`2 errorCodeExtractor, Boolean noThrow, TResult& result, Exception& exception, ErrorCode& errorCode)
Transport-Send failed: failure enum(25), HResult(0x00000000), EC(2850).
Transport-Send failed: failure enum(22), HResult(0x00000000), EC(2850).
Submit-Message failed: message id(3), failure enum(13), HResult(0x80004005), EC(2850).