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LOGGING ON AND VIEWING FILES HELP

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Everytime my computer restarts my word asks me to log back in. It always says my password is wrong.  When I continue to try, it says there is problem. I have also tried reentering the license key and nothing works. Sometimes it eventually logs in but I'm tired of waiting and trying for days and don't have the time. 

I've tried changing the regions and everything everyone is saying. 


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