Windows 10 laptop will not update. It keeps telling me it has updates to get but always returns an error. Here's a small segment from the log. There are hundreds or even thousands of these unknown entries with 1600/12/31 time stamps with a few scattered messages similar to what's in this snippet.
1600/12/31 18:00:00.0000000 380 11704 Unknown( 120): GUID=0f22da1d-06e3-e1a8-2171-cbf97a2c8f52 (No Format Information found).
1600/12/31 18:00:00.0000000 380 11704 Unknown( 51): GUID=0f22da1d-06e3-e1a8-2171-cbf97a2c8f52 (No Format Information found).
1600/12/31 18:00:00.0000000 380 11704 Unknown( 142): GUID=8a318093-059a-e9ef-ab03-c2350e726c5f (No Format Information found).
1600/12/31 18:00:00.0000000 380 11704 Unknown( 154): GUID=8a318093-059a-e9ef-ab03-c2350e726c5f (No Format Information found).
2017/08/21 19:33:31.6625427 8212 9712 ComApi *RESUMED* Download ClientId = WSAutoUpdate
2017/08/21 19:33:31.6625436 8212 9712 ComApi Download call complete (succeeded = 1, succeeded with errors = 0, failed = 0, unaccounted = 0)
2017/08/21 19:33:31.6625452 8212 9712 ComApi * END * Download ClientId = WSAutoUpdate
1600/12/31 18:00:00.0000000 380 11704 Unknown( 314): GUID=0f22da1d-06e3-e1a8-2171-cbf97a2c8f52 (No Format Information found).
2017/08/21 19:33:31.6648447 8212 13324 ComApi ISusInternal:: DisconnectCall failed, hr=8024000C
1600/12/31 18:00:00.0000000 380 11704 Unknown( 137): GUID=0f22da1d-06e3-e1a8-2171-cbf97a2c8f52 (No Format Information found).
1600/12/31 18:00:00.0000000 380 11704 Unknown( 137): GUID=0f22da1d-06e3-e1a8-2171-cbf97a2c8f52 (No Format Information found).
1600/12/31 18:00:00.0000000 380 11704 Unknown( 31): GUID=d92d40a7-13a9-421b-619b-402f6d470b95 (No Format Information found).
1600/12/31 18:00:00.0000000 380 11704 Unknown( 32): GUID=d92d40a7-13a9-421b-619b-402f6d470b95 (No Format Information found).
2017/08/21 19:33:31.6662516 8212 13324 ComApi * START * Install ClientId = WSAutoUpdate
2017/08/21 19:33:31.6662520 8212 13324 ComApi Allow source prompts: No; Forced: No; Force quiet: No; Attempt close apps if necessary: No
2017/08/21 19:33:31.6662606 8212 13324 ComApi Updates in request: 1
2017/08/21 19:33:31.6662660 8212 13324 ComApi ServiceID = {855E8A7C-ECB4-4CA3-B045-1DFA50104289} Third party service
1600/12/31 18:00:00.0000000 380 9632 Unknown( 46): GUID=f0c8e076-d97b-0fc6-05b2-d4a86c289aec (No Format Information found).
2017/08/21 19:33:31.6677903 8212 13324 ComApi *QUEUED* Updates to install = 1
2017/08/21 19:33:31.6677908 8212 13324 ComApi Install ClientId = WSAutoUpdate
1600/12/31 18:00:00.0000000 380 888 Unknown( 137): GUID=0f22da1d-06e3-e1a8-2171-cbf97a2c8f52 (No Format Information found).
1600/12/31 18:00:00.0000000 380 888 Unknown( 137): GUID=0f22da1d-06e3-e1a8-2171-cbf97a2c8f52 (No Format Information found).
1600/12/31 18:00:00.0000000 380 6344 Unknown( 258): GUID=0f22da1d-06e3-e1a8-2171-cbf97a2c8f52 (No Format Information found).
1600/12/31 18:00:00.0000000 380 6344 Unknown( 137): GUID=0f22da1d-06e3-e1a8-2171-cbf97a2c8f52 (No Format Information found).
1600/12/31 18:00:00.0000000 380 6344 Unknown( 137): GUID=0f22da1d-06e3-e1a8-2171-cbf97a2c8f52 (No Format Information found).
1600/12/31 18:00:00.0000000 380 6344 Unknown( 94): GUID=8a318093-059a-e9ef-ab03-c2350e726c5f (No Format Information found).
1600/12/31 18:00:00.0000000 380 6344 Unknown( 145): GUID=8a318093-059a-e9ef-ab03-c2350e726c5f (No Format Information found).
1600/12/31 18:00:00.0000000 380 6344 Unknown( 262): GUID=0f22da1d-06e3-e1a8-2171-cbf97a2c8f52 (No Format Information found).
1600/12/31 18:00:00.0000000 380 6344 Unknown( 11): GUID=b97dddfb-00df-cda8-ba09-19a10f144e80 (No Format Information found).
1600/12/31 18:00:00.0000000 380 11704 Unknown( 114): GUID=0f22da1d-06e3-e1a8-2171-cbf97a2c8f52 (No Format Information found).
1600/12/31 18:00:00.0000000 380 11704 Unknown( 119): GUID=0f22da1d-06e3-e1a8-2171-cbf97a2c8f52 (No Format Information found).
1600/12/31 18:00:00.0000000 380 11704 Unknown( 137): GUID=0f22da1d-06e3-e1a8-2171-cbf97a2c8f52 (No Format Information
This next segment is from the tail end of the log file and shows at least one undecipherable error near the top:
1600/12/31 18:00:00.0000000 380 6980 Unknown( 67): GUID=51416491-ba20-1bdf-648a-a4d829b0aaab (No Format Information found).
1600/12/31 18:00:00.0000000 380 6980 Unknown( 290): GUID=55440dac-41d8-5fa3-fc11-80b0681d14ef (No Format Information found).
2017/08/23 19:04:07.3326548 10544 12088 ComApi Install ClientId = WSAutoUpdate
2017/08/23 19:04:07.3326573 10544 12088 ComApi Install call complete (succeeded = 0, succeeded with errors = 0, failed = 1, unaccounted = 0
2017/08/23 19:04:07.3327624 10544 12088 ComApi Reboot required = False
2017/08/23 19:04:07.3327640 10544 12088 ComApi Exit code = 0x00000000; Call error code = 0x80240022
2017/08/23 19:04:07.3327648 10544 12088 ComApi * END * Install ClientId = WSAutoUpdate
1600/12/31 18:00:00.0000000 380 4840 Unknown( 26): GUID=51416491-ba20-1bdf-648a-a4d829b0aaab (No Format Information found).
2017/08/23 19:04:07.3358829 10544 12316 ComApi ISusInternal:: DisconnectCall failed, hr=8024000C
1600/12/31 18:00:00.0000000 380 8872 Unknown( 35): GUID=31ca3cef-8afe-c510-1cb4-36acd097dd79 (No Format Information found).
1600/12/31 18:00:00.0000000 380 8872 Unknown( 10): GUID=31ca3cef-8afe-c510-1cb4-36acd097dd79 (No Format Information found).
1600/12/31 18:00:00.0000000 380 6896 Unknown( 35): GUID=31ca3cef-8afe-c510-1cb4-36acd097dd79 (No Format Information found).
1600/12/31 18:00:00.0000000 380 6896 Unknown( 10): GUID=31ca3cef-8afe-c510-1cb4-36acd097dd79 (No Format Information found).
1600/12/31 18:00:00.0000000 380 6896 Unknown( 10): GUID=fceb5510-7e12-b0a1-8d1b-e6a079483552 (No Format Information found).
1600/12/31 18:00:00.0000000 380 6896 Unknown( 10): GUID=fceb5510-7e12-b0a1-8d1b-e6a079483552 (No Format Information found).
1600/12/31 18:00:00.0000000 380 6896 Unknown( 26): GUID=464bbb57-d1b3-22d8-23ef-338952442d14 (No Format Information found).
1600/12/31 18:00:00.0000000 380 7728 Unknown( 10): GUID=524890e0-a6db-a018-bdf5-146836fbf25d (No Format Information found).
1600/12/31 18:00:00.0000000 380 7728 Unknown( 11): GUID=8857d93a-fb45-d2bb-1de4-2b735929a324 (No Format Information found).
1600/12/31 18:00:00.0000000 380 7728 Unknown( 11): GUID=524890e0-a6db-a018-bdf5-146836fbf25d (No Format Information found).
1600/12/31 18:00:00.0000000 380 7728 Unknown( 23): GUID=ccdda195-7c91-4637-05e0-79cdf332fe13 (No Format Information found).
1600/12/31 18:00:00.0000000 380 7728 Unknown( 23): GUID=ccdda195-7c91-4637-05e0-79cdf332fe13 (No Format Information found).
1600/12/31 18:00:00.0000000 380 7728 Unknown( 38): GUID=d77c6fc7-db62-91d3-c62f-c3dbb67a366f (No Format Information found).
1600/12/31 18:00:00.0000000 380 7728 Unknown( 23): GUID=ccdda195-7c91-4637-05e0-79cdf332fe13 (No Format Information found).
1600/12/31 18:00:00.0000000 380 7728 Unknown( 23): GUID=ccdda195-7c91-4637-05e0-79cdf332fe13 (No Format Information found).
1600/12/31 18:00:00.0000000 380 7728 Unknown( 37): GUID=d77c6fc7-db62-91d3-c62f-c3dbb67a366f (No Format Information found).
1600/12/31 18:00:00.0000000 380 7728 Unknown( 10): GUID=31ca3cef-8afe-c510-1cb4-36acd097dd79 (No Format Information found).
1600/12/31 18:00:00.0000000 380 7728 Unknown( 10): GUID=31ca3cef-8afe-c510-1cb4-36acd097dd79 (No Format Information found).
1600/12/31 18:00:00.0000000 380 8776 Unknown( 19): GUID=10db0a1e-9192-6b9f-7a23-524de9a65b73 (No Format Information found).
1600/12/31 18:00:00.0000000 380 8776 Unknown( 20): GUID=10db0a1e-9192-6b9f-7a23-524de9a65b73 (No Format Information found).
1600/12/31 18:00:00.0000000 380 8776 Unknown( 21): GUID=10db0a1e-9192-6b9f-7a23-524de9a65b73 (No Format Information found).
1600/12/31 18:00:00.0000000 380 8776 Unknown( 22): GUID=10db0a1e-9192-6b9f-7a23-524de9a65b73 (No Format Information found).
1600/12/31 18:00:00.0000000 380 8776 Unknown( 23): GUID=10db0a1e-9192-6b9f-7a23-524de9a65b73 (No Format Information found).
1600/12/31 18:00:00.0000000 380 7728 Unknown( 10): GUID=5e0ee4cc-3618-f43a-06ca-9d3b0dabc11a (No Format Information found).
1600/12/31 18:00:00.0000000 380 7728 Unknown( 184): GUID=0f22da1d-06e3-e1a8-2171-cbf97a2c8f52 (No Format Information found).
1600/12/31 18:00:00.0000000 380 7728 Unknown( 27): GUID=31ca3cef-8afe-c510-1cb4-36acd097dd79 (No Format Information found).
1600/12/31 18:00:00.0000000 380 1076 Unknown( 140): GUID=0f22da1d-06e3-e1a8-2171-cbf97a2c8f52 (No Format Information found).
1600/12/31 18:00:00.0000000 380 1076 Unknown( 147): GUID=0f22da1d-06e3-e1a8-2171-cbf97a2c8f52 (No Format Information found).
1600/12/31 18:00:00.0000000 380 1076 Unknown( 148): GUID=0f22da1d-06e3-e1a8-2171-cbf97a2c8f52 (No Format Information found).
1600/12/31 18:00:00.0000000 380 1076 Unknown( 40): GUID=d77c6fc7-db62-91d3-c62f-c3dbb67a366f (No Format Information found).
1600/12/31 18:00:00.0000000 380 1076 Unknown( 76): GUID=0f22da1d-06e3-e1a8-2171-cbf97a2c8f52 (No Format Information found).
2017/08/23 19:29:31.5691197 380 684 ComApi * START * Init Search ClientId = UpdateOrchestrator
2017/08/23 19:29:31.5691225 380 684 ComApi * START * Search ClientId = UpdateOrchestrator
1600/12/31 18:00:00.0000000 380 684 Unknown( 18): GUID=4826f9c4-097a-f578-4845-bc95f26d5618 (No Format Information found).
1600/12/31 18:00:00.0000000 380 684 Unknown( 123): GUID=f0c8e076-d97b-0fc6-05b2-d4a86c289aec (No Format Information found).
2017/08/23 19:29:32.7483432 380 684 ComApi Search ClientId = UpdateOrchestrator
1600/12/31 18:00:00.0000000 380 5916 Unknown( 20): GUID=4826f9c4-097a-f578-4845-bc95f26d5618 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 216): GUID=55440dac-41d8-5fa3-fc11-80b0681d14ef (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 218): GUID=55440dac-41d8-5fa3-fc11-80b0681d14ef (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 219): GUID=55440dac-41d8-5fa3-fc11-80b0681d14ef (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 220): GUID=55440dac-41d8-5fa3-fc11-80b0681d14ef (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 221): GUID=55440dac-41d8-5fa3-fc11-80b0681d14ef (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 222): GUID=55440dac-41d8-5fa3-fc11-80b0681d14ef (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 224): GUID=55440dac-41d8-5fa3-fc11-80b0681d14ef (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 70): GUID=660c3846-d8b2-5440-48f2-9b67dac5f6cf (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 25): GUID=fa7f9ca7-a9ca-7c9a-be26-0e9e978abc58 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 11): GUID=4bc2bc11-e128-512d-d523-8da29c6efcde (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 15): GUID=d8f4d644-6ec0-4f3d-fa7c-f0d0a5b120ae (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 70): GUID=660c3846-d8b2-5440-48f2-9b67dac5f6cf (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 19): GUID=cca8e6da-2811-3870-a850-a4f88966ba29 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 133): GUID=cca8e6da-2811-3870-a850-a4f88966ba29 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 153): GUID=cca8e6da-2811-3870-a850-a4f88966ba29 (No Format Information found).
2017/08/23 19:29:36.7127217 380 5916 WebServices Auto proxy settings for this web service call.
1600/12/31 18:00:00.0000000 380 5916 Unknown( 57): GUID=cca8e6da-2811-3870-a850-a4f88966ba29 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 65): GUID=cca8e6da-2811-3870-a850-a4f88966ba29 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 148): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 149): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 65): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 148): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 149): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 65): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 148): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 149): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 65): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 148): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 149): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 65): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 148): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 149): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 65): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 148): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 149): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 65): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 148): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 149): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 65): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 148): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 149): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 65): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 148): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 149): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 148): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 149): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 65): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 148): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 149): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 65): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 148): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 149): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 65): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 148): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
1600/12/31 18:00:00.0000000 380 5916 Unknown( 149): GUID=31bef47f-58f3-6973-dcd8-47c1c5539806 (No Format Information found).
Any help in solving this so I can keep my Windows 10 secure will be appreciated.
