I can't find the Outlook Mail ribbon. The icon referenced in the support solutions doesn't appear at the top right of my screen. I'm trying to make my unread messages bold. They were bold until yesterday, when they starting being plain text. Now I can't
distinguish the unread messages from the read messages. The help solutions I've found say that I have to make changes using the ribbon. I don't have the ribbon or the icon to temporarily enable the ribbon.
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