So my brother over the past week has used both parents debit cards totalling over £200, keep in mind they are divorced and live in separate households. Long story short, we all found out what my brother was doing on fortnite and we attempted to get refunded. My dad however, got there first and got his £103 refunded. My mum however, did not. This was due to a one time refund. They told her on live chat that they couldn't do anything due to the refund just a few hours before on my dad's behalf. Is there anything else that can be done?
(Using his account to post)