I see a similar but locked thread here.
My Levono laptop boots up to a Windows update, and it gets to 12% (sometimes 8%, sometimes 15%) where after it does not increase further. However the rotating dots keep rotating. I've let it sit over night, but it does not get beyond the % it's stuck at.
I have run full hardware diagnostics on the Levono using their USB boot software, and all hardware looks fine.
Since I can't get to Windows safe mode from an F8 menu on Windows 10, and since the owner of this laptop did not save a recovery backup, I don't know what option I have other than a factory reload.
Can anyone offer me a tip other than the usual 3 steps posted in the other thread and all over the Internet?
Thanks in advance,
Ole