Hi, I recently got a second laptop but can't register my finger.
I already have a fingerprint scanner on my old laptop with assigned finger to my account. I logged in to that account on my new laptop and set up a password, PIN, and tried to do fingerprint but get an error 'Sorry something went wrong' immediately after
I touch the finger scanner when prompted to do so.
I have tried a different local account and was able to set up a fingerprint...so it is a problem relating to my windows Hello account. I've tried reinstalling drivers but that's not helped.
I'd really like to have finger ID on both machines so any help would be appreciated. I have considered a clean Windows install but not sure if that would fix it.