3 months ago I set up Microsoft family controls on my son's Windows 10 laptop to restrict his usage of the device.
This worked fine for several weeks with my son able to send me remote requests for additional time.
Now his laptop is permanently blocked by MS family and he is unable to send me requests.
When he tries to send me a request, it simply says "Something went wrong. The request could not be sent".
The only way for him to use his laptop now is to click the "My parent is here option" and for me to lop in an authorize his account, which means I have t be physically present whenever he starts his laptop.
What is wrong with MS Family?