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Users cannot access the trial version of Project Online Professional despite being licensed

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Hi all,

I have a problem, in that my users cannot access the product "Project Online Professional" despite being licensed. I will show an example below.

I have started the free trial of Project Online Professional which has given me 25 trial licenses. I have assigned one license to every member of the Office365 group called "Communications", for example, staff member A.G. has a license for this trial:

I have visited the Project Online Professional application homepage and shared the site with the group "Communications"

When I check A.G.'s permissions, it shows that he is a member of the Project Web App Owners group which gives "full control" permissions.

But even though he has a license and is a member of the Project Web App Owners group, A.G. cannot access the Project Online Professional application. When he clicks the link through the Office365 applications menu, he sees this message:

Please can you advise me how to solve this problem?


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