XBOX Support instructed me to change the Primary Alias in my Microsoft Account from my @msn email address to my son's @gmail. The technician did not explain (surely because he didn't know) that I would NEVER be able to go back to using the @msn as the Primary Alias. I spoke to countless (and worthless) Microsoft Technicians who researched endlessly and none were able to help me. No one at Microsoft Support seems to know this is a problem until it happens.
In any event, my @msn email is virtually non existent now and I have had to create a new @gmail for myself. Problem is I cannot import my contacts. I have tried the Importing from Gmail and get a message that Gmail cannot connect to my @msn account. Im assuming this is because the @msn email account doesn't really exist anymore - it's just an alias on the Microsoft account. Any one know how to solve this?