Hello, during the beginning of this Ultimate Sale i was looking up for some Deals and i found Quantum Break for 89 PESOS (MXN) which is like 4 dollars, obviously i went for it since its a game i wanted to try for so long, i have the receipt by PayPal and Microsoft itself but when i go to my library, the game its just not there, also when i look for it on Microsoft.com it shows like i dont own it, i've been an Xbox Live member for 9 years, i mostly own digital games and i have never experienced a problem like this, what did i do wrong? is there any way i can get a refund or whats next?
Thank you for your patience.