I currently have about 12 paragraphs to choose from to add to a body of a letter depending on the situation. Think of them like building blocks. Sometimes only 1 of 12 will apply, sometimes 4 of 12 will apply. Its all edited and copied pasted manually.
The edits i believe can be done via mail merge as its mainly customer information that can be inputted via a mail merge.
What i question is, is there a way that perhaps i can have the paragraph selection determined by answering a quick questionaire so to speak? So depending how i answer the questions, word will pull the applicable paragraphs for that letter?
Any ideas?