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Skype Credit to Landlines and Mobiles

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I use Skype Credit to call landlines and mobile phones with my iPad while traveling. At my latest destination I have not been able to hear the person I am calling although they hear me perfectly. This is the case with 3 different people. My connection is excellent and I can use FaceTime and other apps perfectly. This is the first time I’ve had a problem with Skype Credit. Can you help?

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