Quantcast
Channel: Microsoft Community - Super Fresh
Viewing all articles
Browse latest Browse all 1237501

Skype for Business Web App Not Installing/Working

$
0
0

Can you please offer a fix/ suggestion for why Skype for Business Web App isn't functioning/recognized/loading?

I have three separate computers where I seem to be unable to join Skype for Business meetings via the webapp. I do not have a Skype for Business account, and need to join as a guest. The "Guest, type your name below" screen always has the "Install Skype for Business Web App plugin..." checked. The msi file downloads. I run it. I say to install. Then nothing happens; I'm left waiting for the browser to recognize it's been installed. This occurs for multiple browsers, computers, versions of Windows.  If I'm lucky, I might be invited to join the meeting while I wait, but that never works because I don't have audio. A few times I've been able to connect after multiple attempts, sometimes taking up to 10 minutes to resolve. I was once able to find a suggestion to uninstall prior versions, but that didn't work my most recent attempt. Neither of these options should be seen as acceptable - even if they worked reliably.

Right now, I'm just asking everyone to use Blue Jeans or WebEx. Those services work flawlessly.  Some of my meetings are international and so the call-in numbers are not viable.


Viewing all articles
Browse latest Browse all 1237501

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>