I have a Gateway NE56R laptop. It came with windows 8 installed, and automatically upgraded to 8.1. Since it was gifted to me, I don't have any repair disks or serial key associated with it. The laptop is prone to failures- it often encounters BSOD but it got worse since yesterday as the startup gets stuck on 'Preparing Automatic Repair', then 'Diagnosing Your PC' and then it restarts and the process loops.
I searched on the internet, and there are some tips like to start windows in safe mode, or system restore, but I can't access the options no matter what function key I use.
Any help will be really appreciated.