We have started noticing certain individuals with this problem and now its happening to mine. I have done lots of research and everyone is talking about paperclip attachment icon. I am not talking about that, I am referring to dragging an Excel or Word doc into the new email, it shows the default windows icon when there is no default program set to it.
Yet there is, you can even double click the file and it will open fine. Ive re-create profiles and repaired Office. The problem is its happening with random people out of no where. Please let me know if understood or a screenshot is needed. Thank you