We are upgrading some from Office 2010 to 2013. With this particular user, they aren't able to use Schedule Assistant in Outlook 2013. Once they're done entering the attendees, they click on Schedule assistant and Outlook crashes and restarts.
Here is the error log:
Faulting application name: OUTLOOK.EXE, version: 15.0.4569.1503, time stamp: 0x52b0b282
Faulting module name: OUTLOOK.EXE, version: 15.0.4569.1503, time stamp: 0x52b0b282
Exception code: 0xc0000005
Fault offset: 0x000d9f0c
Faulting process id: 0x149c
Faulting application start time: 0x01d157abac949e31
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
Report Id: 251ad4aa-c39f-11e5-bb82-f4b7e2cd9f0a
Faulting package full name: %14
Faulting package-relative application ID: %15
I've re-build the Outlook profile and removed all the .OST files -- Still crashes
I've tried repairing Office 2013 -- Still crashes
I've uninstalled Office 2013 and performed a clean install -- Still crashes
I've rebuilt the users Windows profile -- Still crashes
As of now, I reverted the user back to Office 2010 Pro Plus and they're able to use it fine now. This is in an exchange environment. Any help would be greatly appreciated.