Hotmail/Outlook keeps sending my safe, incoming emails to the Deleted or Junk folders when they should be routed to my Inbox. I have gone to Settings and right-clicked to indicate Stop Ignoring, and tried to add the names to my Safe Senders List. However, after entering the addresses, I am unable to activate the Save button. It is disabled, so the email keep being deleted or determined to be Junk.
I use the Calendar app on my computer, running Windows 8.1. This includes People and Mail. I have tried, both from the Outlook site, and the app settings to add these particular addresses to my Safe Senders, but nothing has worked.