Hello all,
I've been using OneNote for the past year or so with no issues at all. However, last week my Mac unfortunately crashed and I had to erase and restore my hard drive from my backup drive.
Since then, OneNote does not want to open. It comes up with this error (please see attached).
When I go into "More Information", it comes up with this message:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_CRASH (SIGABRT)
Exception Code: 0x00000001 (0x00007fffb1a58128)
Date/Time: 2017-01-25 10:46:00 +0000
Application Name: Microsoft OneNote
Application Bundle ID: com.microsoft.onenote.mac
Application Signature: ONMC
Application Bitness: x64
Application Version: 15.30.0.170106
Crashed Module Name: merp
Crashed Module Version: 15.30.0.170106
Crashed Module Offset: 0x0000000000002a15
Blame Module Name: Microsoft OneNote
Blame Module Version: 15.30.0.170106
Blame Module TimeStamp: 0x5871914e
Blame Module Offset: 0x000000000056c578
StackHash: ffffde22
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 19
In between this part it comes up with extra information that I couldn't copy due to exceeding the word count.
Operating System Information
Operating System: Mac OS X 10.12.2 (Build 16C67)
CPU: Intel x86, Logical CPU Count: 8, Frequency: 2000 MHz
Physical Memory: 8192 MB
Device: x86_64
Screen: 1920.000000 x 1080.000000, bitsPerPixel = 24, frame = 0.000000, 0.000000, 1920.000000, 1080.000000
Microsoft Application Information:
Error Reporting UUID: 8DBA6080-F9A6-4856-8FB7-6E976B14D471
ULS UUID: 2B3B359C-CE8D-44DA-88A4-43B4A4B11F54
Rules Engine Session ID: 2B3B359C-CE8D-44DA-88A4-43B4A4B11F54
Time from launch: 0 hours, 0 minutes, 1 seconds
Total errors on this client: 49
Crashed App Virtual Memory Size: 2869.414
Crashed App Resident Memory Size: 130.5429
I was wondering if anyone had any idea how to fix this. I have reinstalled countless times to no avail.
Thank you for your help