Hi everyone,
I am facing a very weird issue. I cannot see my android device listed on my pc when I connect through USB. Tried connecting in a friend's pc and mac and device and its respective folder showed up just by plugging in. I figured out that in my laptop MTP driver
is not there. I got a cd in which there are Oneplus drivers but it still fails to show up. here is the detailed report:
| Issues found |
MTP has a driver problem
There is a problem with the driver for MTP. The driver needs to be reinstalled. | Not fixed | |
|
Problem with PnP devices
There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices. | Detected | |
| Potential issues that were checked |
Windows Update configured to never install drivers
Driver updates aren't automatically installed when detected by Windows Update. | Issue not present | |
6 | MTP has a driver problem | Not fixed | |
|
There is a problem with the driver for MTP. The driver needs to be reinstalled. |
Device information | | Name: | MTP |
|---|
| ID: | USB\VID_2A70&PID_F003&MI_00\6&161195E8&1&0000 |
|---|
| Error code: | 19 |
|---|
|
| Reinstall device driver | Completed |
| There is a problem with the driver for MTP. Reinstalling the driver might fix this problem. |
|
| Problem with PnP devices | Detected | |
|
There are problems with some PnP devices. Windows will take additional steps to further troubleshoot these devices. |
|
| Windows Update configured to never install drivers | Issue not present |
|