In Outlook 2010 I setup a folder where I stored versions of mails that I send out regularly. When I needed to send one of these mails I simply clicked on it, selected Forward, updated any information such as a greeting, added an email address then sent. The original was still in my folder. I've been doing across Outlook versions for years.
Now having upgraded to 2013 when I select one of my 'originals' I no longer have a Forward option and if I fill out and send the mail it, not a copy, moves to 'sent mail' populated with any of the customization I don't want for future mails. To add insult to injury because Outlook 2013 seems determined to permanently delete my 'working copies' if I so much as look at them funny. I just keep getting frustrated and losing my 'originals'.
Any help appreciated.