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Cant get Windows Update or Windows 10 Update

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Ok so I have reinstall windows 8.1 and i want to upgrade to window 10.When I try to do it i freeze on getting update.I then decide to updade my drivers.It would not work. It would just freeze when updating.Then I used the latestwu.diagcab from mircosoft. I gave me this error 0x80070002 context: restricted. PLZ HELP ME

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