Last week my Bluetooth mouse and Samsung S7edge were connecting via Bluetooth to my All In One windows 10 pc, then they just stopped working. My Pc recognises my phone but not by name, just says phone and mouse instead of MX Anywhere 2. Says Ready to pair but when I click the box the word Pair just changes to a darker shade of grey and nothing happens until I get a message "That did not work make sure your phone is discoverable" I have checked them both OK on my other computer. I have updated all the Bluetooth drivers, stopped and restarted in Automatic Mode the Bluetooth Support Services. Stopped and started Bluetooth to clear any software problems Tried every troubleshooting advice that I could find on the web but they still will not connect. can somebody please advise me on something else I might try, is there a program I might obtain that would fix the problem or an inbuilt windows 10 test that might find the fault
Thanks
Ray