Had no Audio after updates on Jan.14 and again on Jan. 20. I tried updating my driver, troubleshooting program. I then unloaded the update and my Audio worked. Had on line service by Microsoft agent. Solution was to reset computer and reload. This corrected
the problem. O 20Jan. another update was installed and again no Audio. I contacted Microsoft on line service chat. !. Omar came on and then lost communication with me 2.Had to chat with Francis C. Spent 45 min. and lost him also. 3.Waiten 34 min. no tech connection.
4. Next day connected with Roshan lost connection. 5 connected with Joanna P connected for 45 min. and disconnected due to time limit? 6 Connected with Alrenzo M. connected for 1hour 12 min. He then told me to go to a repair shop as my speakers are not working.
I then uninstalled the Jan. 20 update and the audio worked. I can not count the number of times the audio driver was updated ect. ect. How can I get the service I require so as to complete my language course on line?
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