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Can't open encrypted files

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Hi,

Recently I just reset my laptop. And I transferred all of the important data to my hard disk. And when I'm done resetting my laptop, and try to watch one of my video, I cant watch it.

Then I look further of the files; Properties > General > Advanced. And I cant 'uncheck' the 'Encrypt Content to Secure Data'. How do I 'uncheck' it?? is this the caused of why I can't open my video files?? How do I decrypt the file??

On VLC it said this:

File reading failed:

VLC could not open the file "E:\...................." (Bad file descriptor).

Your input can't be opened:

VLC is unable to open the MRL 'file:///E:/..................'. Check the log for details.

On Windows Media Player is said this:

"Windows Media Player cannot access the file. The file might be in use, you might not have access to the computer where the file is stored, or your proxy settings might not be correct."

P.S. please dont be too technical, I don't have high understanding of computer/laptop. and if you kindly give me the step-by-step guide to do it, it will be very helpful.

Thanks :)


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