Hi everyone.
I have discovered a hardware error that appears in the reliability history of a PC I'm looking at for a friend. The weird thing is that I can find no reference to the error on Google. What's even weirder is that there is no corresponding entry in the event log.
I thought that the reliability monitor collected its data from the event log. If not then where else? I need to determine which component is causing the fault so I can properly troubleshoot the issue.
Here is the reliability monitor entry on this error:
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 17c
Parameter 1: b47d23c0
Parameter 2: 5
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_14393
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.14393.2.0.0.768.101
Locale ID: 2057
Extra information about the problem
Bucket ID: LKD_0x17C_pdc!PdcpLockWatchdogWorkerRoutine
It would seem that this error did not cause a BSOD as there is no minidump file for this error.
I would appreciate some pointers if anyone can help.
Thanks.
Paul.