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On Vaio with valid 8.1 but no windows 10 app

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I've requested the windows upgrade from 8.1 every 2 months since July 2015 -- and it's now January 2016.  I haven't received any notification (email or otherwise), and I do not see the "get windows 10" app to view my status.

What can I do at this point to upgrade to Windows 10.

Thanks,

Gerard


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