I Bought the Microsoft Lumia 640 as a gift to My Friend ,and i made for him a Microsoft Account +its password and i gave the phone to him with these info ,after a while he did the factory rest because he Forgot the Microsoft Account's password so he reset he rest the phone ,he got this message "Reset Protection Recovery key " but he doesn't remember the Microsoft account +its password + the recovery key to turn off the reset protection , so he doesn't remember any thing !!!
and now he is asking me to solve this issue , so please help me to solve this issue
thanks