我的电脑系统是Windows7专业版。在安装Office2016商业版时遇到闪退，无法完成安装。
旧版本的Office套件已经完全删除。
下面是安装log：
TimestampProcessTIDArea
CategoryEventIDLevelMessage
Correlation
11/16/2017 11:56:27.502SETUP (0x3764)0x4430
OfficeTelemetry_RuleProcessingaxbjwMedium
OTele_ETW_TDC_LoadingRulesStarted {"ETW_EventId": 119, "ETW_Keywords": 4}
11/16/2017 11:56:27.503SETUP (0x3764)0x4430
ActivitybjtctMediumActivityStarted {"Name": "Office.Telemetry.LoadXmlRules", "CV": "vuwMGQrA40GFvnei8nVfiA.3.1", "ProcessIdentifier": "setup.exe_16.0.8528.3000_X86_{190CECBE-C00A-41E3-85BE-77A2F2755F88}"}
11/16/2017 11:56:27.507SETUP (0x3764)0x4430
Telemetry Rules EnginebcdgvMonitorableUnrecognized category specified in UlsCategorySeveritySource {"Category": "NexusTenantTokenApphost"}
11/16/2017 11:56:27.513SETUP (0x3764)0x4430
OfficeTelemetry_PerfMetricsaxbjwMediumRuleFieldNamesImpact {"ETW_EventId": 196, "ETW_Keywords": 128, "cbMemory": 5630, "count": 172}
11/16/2017 11:56:27.519SETUP (0x3764)0x3cf8
Click-To-Run General TelemetryaqkhcMedium
InitLogging {"MachineId": "eae82b7ac0ba3f4790f3557cacf668df", "SessionID": "b813fd31-c7c4-42a6-b85c-eb156c1b2ba3", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "0.0", "ContextData": "{\"AppVVersion\":\"0.0\",\"Bitness\":\"32\",\"CommandLine\":\"ELEVATED /configure
installOfficeBusRet32.xml\",\"ExeVer\":\"16.0.8528.3000\",\"IntegrityLevel\":\"0x3000\",\"Locale\":\"2052\",\"ModulePath\":\"C:\\\\odt\\\\setup.exe\",\"OSVersion\":\"6.1\",\"ProcessType\":\"ODT\",\"ProcessorArch\":\"9\",\"ProductType\":\"1\",\"SecuritySessionId\":\"1\"}"}
11/16/2017 11:56:27.520SETUP (0x3764)0x3cf8
Click-To-Run General Telemetryb0fkwMedium
wWinMain {"MachineId": "eae82b7ac0ba3f4790f3557cacf668df", "SessionID": "b813fd31-c7c4-42a6-b85c-eb156c1b2ba3", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "0.0", "ContextData": "Unable to set audience Id as bitfield didn't exist"}
11/16/2017 11:56:27.520SETUP (0x3764)0x3cf8
Click-To-Runarql8MediumArgs::ParseArgument: Parsing commandline.4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.520SETUP (0x3764)0x3cf8
Click-To-RunarqmbMediumArgs::Load: Have Admin scenario4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.520SETUP (0x3764)0x3cf8
Click-To-Runarql9MediumArgs::GetNextArgument: Next argument: ELEVATED4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.520SETUP (0x3764)0x3cf8
Click-To-Runarql9MediumArgs::GetNextArgument: Next argument: /configure4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.520SETUP (0x3764)0x3cf8
Click-To-Runarql9MediumArgs::GetNextArgument: Next argument: installOfficeBusRet32.xml4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.520SETUP (0x3764)0x3cf8
Click-To-Runaoh7yMediumArgs::GetConfigFile: config file: installOfficeBusRet32.xml4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.520SETUP (0x3764)0x3cf8
Click-To-RunappfqMediumArgs::Load: product release id: none culture: en-us4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.520SETUP (0x3764)0x3cf8
Click-To-Runapvr9MediumTrySetUserRegistry::TrySetAttemptGetKey: Setting Attempt Get Key for none4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.521SETUP (0x3764)0x3cf8
Click-To-Run General Telemetryayef6Medium
TrySetUserRegistry::TrySetLicenseTokenOrKey {"MachineId": "eae82b7ac0ba3f4790f3557cacf668df", "SessionID": "b813fd31-c7c4-42a6-b85c-eb156c1b2ba3", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "0.0", "ContextData": "No key or token found for none"}4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.522SETUP (0x3764)0x3cf8
Click-To-Run General Telemetrybuhx5Medium
DetermineCentennialInstallEligibility::HandleStateAction {"MachineId": "eae82b7ac0ba3f4790f3557cacf668df", "SessionID": "b813fd31-c7c4-42a6-b85c-eb156c1b2ba3", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "0.0", "ContextData": "Eligibility Check Skipped."}4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.523SETUP (0x3764)0x3cf8
Click-To-Run General Telemetrybuhx6Medium
DetermineCentennialInstallEligibility::HandleStateAction {"MachineId": "eae82b7ac0ba3f4790f3557cacf668df", "SessionID": "b813fd31-c7c4-42a6-b85c-eb156c1b2ba3", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "0.0", "ContextData": "Force C2R or empty."}4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.523SETUP (0x3764)0x3cf8
Click-To-Run General TelemetrybuhyaMedium
DetermineCentennialInstallEligibility::HandleStateAction {"MachineId": "eae82b7ac0ba3f4790f3557cacf668df", "SessionID": "b813fd31-c7c4-42a6-b85c-eb156c1b2ba3", "GeoID": 45, "Ver": "0.0.0.0", "C2RClientVer": "0.0", "ContextData": "Install Status : {'status':'1'}"}4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.523SETUP (0x3764)0x3cf8
Click-To-Runaoh76MediumHandleCommandLineAction::HandleStateAction: Not OOD scenario nor showing ODT help, check for elevation.4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.523SETUP (0x3764)0x3cf8
Click-To-Runaoh8lMediumTryGetElevation::HandleStateAction: Already running from elevated context.4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.523SETUP (0x3764)0x3cf8
Click-To-Runaoh78MediumHandleCommandLineAction::HandleStateAction: Starting Admin tool scenario.4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.523SETUP (0x3764)0x3cf8
Click-To-Runaoh8dMediumHandleCommandLineAction::HandleStateAction: Start installation with configuration file: installOfficeBusRet32.xml4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.524SETUP (0x3764)0x3cf8
Click-To-RunanwvzMediumConfiguration::Load: Using config file: installOfficeBusRet32.xml4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.549SETUP (0x3764)0x3cf8
Click-To-RunanwvtMediumConfigFile::ParseAddNode: No source path specified. Using default value:
4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.549SETUP (0x3764)0x3cf8
Click-To-RunanwvuMediumConfigFile::ParseAddNode: Version not specified.4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.549SETUP (0x3764)0x3cf8
Click-To-RunanwvvMediumConfigFile::ParseAddNode: ForceDowngrade: 4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.551SETUP (0x3764)0x3cf8
Click-To-Run General Telemetrybcq00Medium
ConfigFile::ParseAddNode {"MachineId": "eae82b7ac0ba3f4790f3557cacf668df", "SessionID": "b813fd31-c7c4-42a6-b85c-eb156c1b2ba3", "GeoID": 45, "Ver": "16.0.8201.2207", "C2RClientVer": "0.0", "ContextData": "ConfigFile::ParseAddNode: ForceUpgrade: "}4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.551SETUP (0x3764)0x3cf8
Click-To-RunanwvyMediumConfigFile::ParseAttribute: Value of OfficeClientEdition: 324384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.552SETUP (0x3764)0x3cf8
Click-To-Runav6yaMediumConfiguration::Load: Setting culture to: en-us4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.552SETUP (0x3764)0x3cf8
Click-To-Runaon8kMediumCabManager::DetermineCabName: Type:0, Platform:x86, Version:, Culture: -> v32.cab4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.552SETUP (0x3764)0x3cf8
Click-To-Runaon8kMediumCabManager::DetermineCabName: Type:0, Platform:x86, Version:, Culture: -> v32.cab4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.552SETUP (0x3764)0x3cf8
Click-To-Runaon8kMediumCabManager::DetermineCabName: Type:0, Platform:x86, Version:, Culture: -> v32.cab4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.553SETUP (0x3764)0x3cf8
Click-To-Runaodb1MediumConfiguration::AdjustBaseUrlForLocalSource: Found the version cab at: C:\odt\Office\Data\v32.cab4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.553SETUP (0x3764)0x3cf8
Click-To-Runapm49MediumConfiguration::AdjustBaseUrlForLocalSource: Removing \Office\Data4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.566SETUP (0x3764)0x3cf8
Click-To-Runaoh85MediumAdminConfigure::HandleStateAction: Configuring an install/crosssell scenario.4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.570SETUP (0x3764)0x3cf8
Click-To-RunaqdcoMonitorableTryCheckNetworkCost::HandleStateAction: Failed to initialize NetworkCostManager for C:\odt. Assuming low cost and proceeding.4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.570SETUP (0x3764)0x3cf8
Click-To-Runaon8kMediumCabManager::DetermineCabName: Type:0, Platform:x86, Version:, Culture: -> v32.cab4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.570SETUP (0x3764)0x3cf8
Click-To-Runaoh9iMediumTryGetVersionDescriptor::HandleStateAction: Getting Cab: v32.cab4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.695SETUP (0x3764)0x3cf8
Click-To-Runa5bqxMediumTransportRetry::ExecuteDownloadFile {"MachineId": "eae82b7ac0ba3f4790f3557cacf668df", "SessionID": "b813fd31-c7c4-42a6-b85c-eb156c1b2ba3", "GeoID": 45, "Ver": "16.0.8201.2207", "C2RClientVer":
"0.0", "ContextData": "Download succeeded {'SourcePath':'C:\\odt\\Office\\Data\\v32.cab','DestinationPath':'C:\\Users\\pax\\AppData\\Local\\Temp\\OfficeC2RA99E5C3B-2766-4599-BD56-998A9C4D2155\\v32.cab','Attempt':'1'}"}4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.696SETUP (0x3764)0x3cf8
Click-To-Run General TelemetryboksiMedium
TransportRetry::ExecuteDownloadFile {"MachineId": "eae82b7ac0ba3f4790f3557cacf668df", "SessionID": "b813fd31-c7c4-42a6-b85c-eb156c1b2ba3", "GeoID": 45, "Ver": "16.0.8201.2207", "C2RClientVer": "0.0", "ContextData": "{\"message\":\"Succeeded\",\"result\":\"1\",\"sourcePath\":\"C:\\\\odt\\\\Office\\\\Data\\\\v32.cab\",\"timeElapsed\":\"125\",\"totalRetryCount\":\"1\",\"transportSummaryList\":[{\"apiName\":\"File\",\"failoverDomain\":\"\",\"errCode\":\"\",\"cdnUsed\":\"\",\"keepAlive\":\"0\"}]}"}4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.731SETUP (0x3764)0x3cf8
Click-To-RunazffaMediumDescriptor::Load: Reading Available value from descriptor: 16.0.8625.21274384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.731SETUP (0x3764)0x3cf8
Click-To-RunazffbMediumDescriptor::Load: Prereq Node exists. Being parsing it.4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.731SETUP (0x3764)0x3cf8
Click-To-RunazffcMediumDescriptor::Load: Reading Bootstrapper value from descriptor: 16.04384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.733SETUP (0x3764)0x3cf8
Click-To-Run General Telemetrya50p0Medium
TryGetVersionDescriptor::HandleStateAction {"MachineId": "eae82b7ac0ba3f4790f3557cacf668df", "SessionID": "b813fd31-c7c4-42a6-b85c-eb156c1b2ba3", "GeoID": 45, "Ver": "16.0.8625.2127", "C2RClientVer": "0.0", "ContextData": "Determined version to install {'VersionToInstall':'16.0.8625.2127'}"}4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.733SETUP (0x3764)0x3cf8
Click-To-Runa4v21MediumTryGetVersionDescriptor::HandleStateAction: Descriptor contains Prereqs. Run them now.4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.745SETUP (0x3764)0x3cf8
Click-To-RunanhmmMediumPrereq::PrereqsFailed: No prereqs have failed.4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.745SETUP (0x3764)0x3cf8
Click-To-RunanwwbMediumIsNativeValidator::CheckPreReq: returning: 1.4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.745SETUP (0x3764)0x3cf8
Click-To-RunanhmmMediumPrereq::PrereqsFailed: No prereqs have failed.4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.745SETUP (0x3764)0x3cf8
Click-To-Runavzz5MediumIs64BitOnWin32Validator::CheckPreReq: 32bit Office install. No prereq to check.4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.745SETUP (0x3764)0x3cf8
Click-To-RunanhmmMediumPrereq::PrereqsFailed: No prereqs have failed.4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.745SETUP (0x3764)0x3cf8
Click-To-Runan8w1MediumO15BetaValidator::CheckPreReq: Validator has version descriptor4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.745SETUP (0x3764)0x3cf8
Click-To-Runan8w6MediumO15BetaValidator::CheckPreReq: No Office 15 installation detected. Prereq check passes.4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.745SETUP (0x3764)0x3cf8
Click-To-Runan8xaMediumO15BetaValidator::CheckPreReq: returning: 1.4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.745SETUP (0x3764)0x3cf8
Click-To-RunanhmmMediumPrereq::PrereqsFailed: No prereqs have failed.4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.766SETUP (0x3764)0x3cf8
Click-To-RunanhmmMediumPrereq::PrereqsFailed: No prereqs have failed.4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.800SETUP (0x3764)0x3cf8
Click-To-Run Non Task ErroranhmnUnexpected
Prereq::PrereqsFailed {"MachineId": "eae82b7ac0ba3f4790f3557cacf668df", "SessionID": "b813fd31-c7c4-42a6-b85c-eb156c1b2ba3", "GeoID": 45, "Ver": "16.0.8625.2127", "C2RClientVer": "0.0", "ErrorCode": 1610, "ErrorType": "1610", "AppVErrorSource": "", "ErrorMessage":
"ErrorCodeOnly (failed MsiEnumProducts , Error:0x64a)", "ErrorDetails": "", "ContextData": "OException has occured. Exiting bootstrapper."}4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.800SETUP (0x3764)0x3cf8
Click-To-Runaoh88MediumRunPrereqs::HandleStateAction Prereq check has failed.4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.802SETUP (0x3764)0x3cf8
Click-To-Run Non Task Erroraoh9eUnexpected
HandlePrereqFailure::HandleStateAction {"MachineId": "eae82b7ac0ba3f4790f3557cacf668df", "SessionID": "b813fd31-c7c4-42a6-b85c-eb156c1b2ba3", "GeoID": 45, "Ver": "16.0.8625.2127", "C2RClientVer": "0.0", "ErrorCode": 29, "ErrorType": "", "AppVErrorSource": "",
"ErrorMessage": "", "ErrorDetails": "", "ContextData": "Failure has occured with unknown action: 2003589189"}4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.802SETUP (0x3764)0x3cf8
Click-To-Runaoh71MediumBootstrapperState::OnError: Error has occured. Go to ExitBootStateMachine.4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.804SETUP (0x3764)0x3cf8
Click-To-Run General Telemetryaoh9fMedium
TryShowUI::HandleStateAction {"MachineId": "eae82b7ac0ba3f4790f3557cacf668df", "SessionID": "b813fd31-c7c4-42a6-b85c-eb156c1b2ba3", "GeoID": 45, "Ver": "16.0.8625.2127", "C2RClientVer": "0.0", "ContextData": "Showing failure UI."}4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:27.805SETUP (0x3764)0x3cf8
Click-To-Run General Telemetrya50pyMedium
TryShowUI::HandleStateAction {"MachineId": "eae82b7ac0ba3f4790f3557cacf668df", "SessionID": "b813fd31-c7c4-42a6-b85c-eb156c1b2ba3", "GeoID": 45, "Ver": "16.0.8625.2127", "C2RClientVer": "0.0", "ContextData": "{'ErrorUrl':'https://officeredir.microsoft.com/r/rlidOfficeWebHelp?p1=OCSAC2RBootstrapper&ver=16&clid=1033&helpid=%220-1012-0%22&app=webview','ErrorCode':'0','ErrorSource':'1012'}"}4384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:54.317SETUP (0x3764)0x3cf8
Click-To-Runaoh72MediumExitBootStateMachine::HandleStateAction: Bootstrapper workflow exiting with result: 0x04384C28B-691F-418E-9526-42BED46FFFEF
11/16/2017 11:56:54.319SETUP (0x3764)0x3cf8
Click-To-Run General TelemetryarqpmMedium
AdminBootstrapper::Main {"MachineId": "eae82b7ac0ba3f4790f3557cacf668df", "SessionID": "b813fd31-c7c4-42a6-b85c-eb156c1b2ba3", "GeoID": 45, "Ver": "16.0.8625.2127", "C2RClientVer": "0.0", "ContextData": "AdminBootstrapper::Main: Installation came back with
-2147418113."}4384C28B-691F-418E-9526-42BED46FFFEF
我不明白为什么会触发这个Error?
failed MsiEnumProducts , Error:0x64a
我用Office365支持和恢复助手安装，也是一样的结果。
请问我该怎么办？