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network adapter issues

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We have had troubles with accessing our isp both Ethernet and wifi. The last tech went into our 168.192.1.1 panel and changed things to where 1 win 10 does not connect. We have a os7, a Linux, a android, and another win 10 that all work. He slowed down our service also to prevent us from having to reset the router/modem so often. What could have changed in this one pc that allows it to see the network but will not connect to it, wired or wifi. It just says "no valid ip configuration"

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