Hi i am really really struggling to enter my account *** Email address is removed for privacy ***
It first happened last monday on the 24/10/16 it said 'it looks like someone else is trying to use your account' so i changed my number as it was a old one on there to my new one,it now has been saying since 'your security info is still pending' telling me to wait till the 25th of November 2016 till it changes but i cannot wait till then as I've been sending CV's off to look for any available jobs.I also went through all the processes and personal questions five times to verify it is me,after been unverified five times i made a new account *** Email address is removed for privacy *** but all i want is to get my proper account *** Email address is removed for privacy *** back up and running as its connected to my Xbox live account and now i cant access that either now....
I've contacted Microsoft on phone and by email and their service has been absolutely awful
i was just wondering if anyone can give me any tips or anyway to get my account back up and going instead of waiting till the 25/11/16
kind regards
Charley Frost,