My wife's Windows 7 PC had been running Office 2010 for years.
She also has had one of my 5 x Office 2016 permissible User keys via my monthly subscription, for months.
About a week ago every time she goes to use an Office 2010 program, like Outlook for example, a dialog box pops up that simply says "Not Implemented". And nothing happens. She shuts down the dialog box, but cannot use the program. Every command she enters simply brings up that dialog box.
Concurrently, every time she goes to use an Office 2016 program, it says not activated and to sign on. She does, and she can use it properly. UNTIL the next time, when she had to repeat the process.
Not sure WHAT to do or what happened all of a sudden and any thoughts greatly appreciated.
Thanks
Rod