Hi, Please can someone help me. My sons new desktop did an update last night and, when it was turned it on this morning, a box pops up in the middle of the screen stating that the sign in initialisaiton process has failed. But there is no pointer for the
mouse so you can't click on ok. It shows this box and then it goes off then the box comes back and so on. Please can someone help us!!! Thanks in advance.
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