Hi there.
I am a researcher at Canterbury Christ Church University. A project I work on has a dedicated website www.kindnessformums.org. This website sends automated emails to participants from the email address *** Email address is removed for privacy ***. When these go out to Hotmail accounts, it appears they are often being filtered to a junk mail folder or similar, as participants are saying they are not getting through. Is there a way we can rectify this problem (as it's very important for the study that emails reach participants)? Can you register the email address as from a legitimate organisation, for example?
Let me know what the next steps are, if any, to rectify this.
Many thanks,
Issy