System: OSX 10.11,10.12
Problem: Onenote crashed every time I try to copy/cut an equation.
Source: Appstore
Version: 15.26
PartofErrorReportingLog:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Exception Code: KERN_INVALID_ADDRESS (0x0000000000000000)
Date/Time: 2016-09-28 08:02:47 +0000
Application Name: Microsoft OneNote
Application Bundle ID: com.microsoft.onenote.mac
Application Signature: ONMC
Application Bitness: x64
Application Version: 15.26.0.160910
Crashed Module Name: dwrite
Crashed Module Version: 15.26.0.160910
Crashed Module Offset: 0x000000000007a048
Blame Module Name: dwrite
Blame Module Version: 15.26.0.160910
Blame Module TimeStamp: 0x57d71e92
Blame Module Offset: 0x000000000007a048
StackHash: ffffb03e
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 22
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Updated 9/30/2016:
1. It works in Safemode
2. Crashed again when not in Safemode
3. I have remove all the Login Items, still crashed.
4. Remove the duplicated fonts, still crashed.
5. Uninstall Offices, install Onenote from Appstore, still crashed.
1. However, when launch Onenote, it logins with my Account directly, it seems that the preference files are still remained, but I have no idea where they are, as is not mentioned in the "How to troubleshoot issues that occur in Office for Mac"(Maybe it's too old?)
6. Reinstall Office 2016 for Mac standard version, still crash.