Hello all,
I am a Chinese user and I've been using OneNote for a long time, inside Windows, IOS and now in Mac. I get several notebooks in my OneNote account for scheduling, business and personal writing. Contents were written in Traditional Chinese and English. It was completely fine and work perfectly between Windows Platform, Mac and my iOS until EI Capitan was upgraded and my OneNote for Mac is unable to properly open, sync and close.
I'd followed different guides here: log out the account, delete the APP, clean all data in Application and so on. The result is still the same. It crashes whenever I click the notebooks/pages with Chinese content. it starts show"loading pages..." and error at the end. I tried to close the Notebooks with Chinese contents, a pop-up "Please wait..."appears, and again, error message.
I had tried to recreate a complete new Notebook from web-base OneNote and Windows OneNote. It works fine until I poured in some Chinese contents in windows or online OneNote, when syncs it instantly quits. I get the same error message even if I shift between notebooks unless all Notebooks with Chinese texts were not loaded into OneNote for Mac App at the beginning.
It looks like unless I have no Chinese content in the notebooks, or OneNote for Mac fails.
Now my OneNote is abundant.
(oneNote version: 15.16.151103 Mac: El capitan 10.11.2)
Jason