I have been using Hotmail for years and it worked wonderfully until MSN decided to fix something that was not broken and it is too difficult to get someone to repair the issues!
My emails disappear about twice a week My email including new emails are deleted and sent to the delete folder I have not been hacked and my password has been changed! This is getting old fast! I lost some emails from a deceased relative that I can never retrieve.
Also the place on the Outlook page where you can separate new emails from those that have been read no longer works You used to be able to click it and choose Unread or All now all you get is ALL ! I never had a problem with Hotmail but Outlook is beyond terrible!