Hi,
I bought office 365 1 year subscription in August 2015 and have installed on 2 computers. I now want to install onto another computer but when I log into my account it says I have not bought anything, nor have I ever! The email address for my account is different to the email address that my invoice for purchasing office went to, so I tried that email address to see if I had a different account when I bought it ( I just cant remember what I have done) but that email address does not even register with Microsoft at all... I have never used any other email addresses so I am at a loss as to what has happened.. I still have 365 running on my computer, and the Microsoft account is linked but for some reason the download has disappeared.. please help!! :)