I bought Office 365 in the United States . Now I am back in India. I am not allowed to renew subscription online as it says that I am now in a different Microsoft store . I bought Office 365 using Best Buy Geek squad and they had sent me a reminder mail also so I renewed Office 365 from Best Buy Geek squad.
Things worked well for three days and then I was not allowed to use Office 365 at all. And the email conformation from Geek Squad does not have a new product key. The old product key does not work.
I think others also have had a similar problem