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Microsoft band 2 not tracking steps right.

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Hello

I have had my band for about a month and it doesn't count even 1/2 of my steps.  I have checked for updates and my phone is showing no updates needed. I did a rest on the band but still having issues getting it to count steps properly.  Is there anything else I can try? Is there a known fix for this issue?

Please advise. Thank you.


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