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Surface Pro 3 getting stuck on shut down when trying to log on

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My Surface Pro 3 seems to be stuck in a shutting down mode. Yesterday it worked fine. When I log on the password box pops up as usual. I key it in and press enter. Then it automatically shuts down and gives me no chance or key to stop it.

I've tried everything suggested by my IT folks and that I can find online: reboots, ctrl+F8, double power off with volume up, etc. Etc.

When I try to do a restart or restart+ctrl, it shuts down but does not restart.

A few days back I tried to upgrade to windows 10. Not sure if that fully happened or not. Was on 7 or 8 before. 

Really stressed!! 


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