Hi, I am on Macbook Pro touch bar 2016, latest Macbook. Just got it in May 2017.
I downloaded Skype for Business because it's needed for my job.
You know how when you are in middle of a Skype Video call, you see your peer and everything fine, then you need to browsing on Safari or Chrome or anything that you had to move away or put over the skype, this LITTLE VIDEO SCREEN will pop up at a corner
as a substitute and it still allows you to see your peer while you browse. I find this to be very useful because I am deaf myself, so i can still SEE what my friend is saying to me while i browse.
But this time with new mac laptop, I go and browse, and the little screen came up BUT there's no video.
I couldn't get a screenshot of it on mac. but i will describe it.
[small rectangular shape with black background over my Chrome or Safari. At the top of the rectangular shape, there's a bar that said "Current Call", then below it held my peer's name, then the time how long the call was going on, then at the bottom, there
are 4 different icons, video icon is green, audio icon is green, screen share is black, and phone is red]
SO, the video is not showing at all. I literally tried everything to try to make it show the video.
Can anyone tell me what's going on? If this is common in the new Skype for Business app on Mac, how soon can you fix this? I honestly feel handicapped not being able to see what my deaf peer has to say to me. It's just not convenient for me to have to keep
switching back and forth between the browser and the skype for business app. and yes, i have deaf colleagues at work, so we use skype for business to communicate via video calls.
Thank you,
deafie