Please help, I am running out of ideas with my new (open-box) Samsung TabPro S (SM-W703NZKABTU) - the preinstalled Windows 10 Pro won't boot, factory recovery image - the same, clean new installation via pendrive also gets stuck right after reboot at the
stage of "preparing devices".
I have tried factory default settings in BIOS (first version of it, can't see a way to upgrade without OS, as Samsung provides only an .exe file).
The story goes like this: I open the box, plug the device in, power on and it gets stuck after about 10 seconds of POST with the model name logo brightly lit in the center of a black screen, and a small circle of dots initially spinns and after those 10
sec stops in a random shape.
Then I tried various function keys and buttons on POST for recovery options. I can only access UEFI (barely any options available), and the Samsung Recovery with factory image in it, which restores the image without any problems and after reboot I am stuck
at the same point - the only thing that works is holding power key for about 8 secs. Sometimes (not sure what's the pattern) I get a blue screen, half of the time it's a BSOD that says they will reboot my device, but instead it's getting stuck at the BSOD
and I need to hard reset it. The other time it's this menu of boot options, where you can choose for instance a Safe Mode.
When trying to boot in the Safe Mode it says "Windows cannot complete installation in a Safe Mode" and reboots.
When installing freshly from a stick it gets stuck at this "preparing devices" stage, again half of the time the screen remains lit, the other time it's all black and unresponsive, only hard reset works. Oddly enough, even though I always format the partition
after 3 installations I can get to a point of OS selection (each says Windows 10 on disk 3) but none of the options works.
The boot repair tool from the USB stick also cannot repair any installation.
The only thing I haven't tried yet (trying right now) is to leave the fresh install stuck overnight, since so far my patience went out after a few hours.
Any ideas? Please help~!
Paul
